MémoPatte privacy policy
Last updated:
1. Who’s responsible for your data?
MémoPatte is an Android app published by Gaëlle Briet, a sole proprietor (entrepreneure individuelle) based in France. She’s the data controller under the EU General Data Protection Regulation (GDPR). You’ll find her full details in the legal notice (in French).
For any question about your data: memopatte@gaelle-briet.fr.
2. In short
- MémoPatte works without an account. The app stores your health records (pets, vaccines, treatments, weigh-ins, photos) and your reminders on your phone only. We can’t access them.
- MémoPatte Plus is a paid option that needs an account. With Plus, we back up your health record on servers in the European Union, so you can restore it and use it on several devices.
- The app only sends usage statistics if you accept them. You can change your mind at any time.
- No ads, and we never sell your data.
3. What data, what for, on what legal basis
| Use | Data | Why | Legal basis |
|---|---|---|---|
| The app, without an account | What you enter: your pet’s profile (name, species, breed, date of birth, weight on arrival, photo), their vaccines, treatments and weigh-ins | Running the app and your reminders on your phone | We don’t process this data: it only leaves your phone if you export it, or through the Android backup described below |
| Android backup | The app’s database, without photos | Letting Android restore your health record on a new phone | An Android feature, tied to your Google account. We can’t read this backup. You can turn it off in Android settings |
| MémoPatte Plus account | Email address, password (we never store it in plain text), technical account ID | Creating and securing your account, which your Plus purchase is tied to | Performance of a contract |
| Plus backup and sync | Your pets and their health record (vaccines and injections, treatments and doses, weigh-ins), your photos | Backing up your health record, restoring it, using it on several devices | Performance of a contract |
| Plus offers and purchase | As soon as the MémoPatte Plus screen opens, even if you don’t buy anything: a random ID that RevenueCat creates and technical details (device model, Android version, language). Once you’re signed in: your technical account ID. When you buy: the Google Play purchase token, the offer you chose, the status and end date of your access. Never your email address | Showing the offers, turning on and checking your Plus access | Performance of a contract, or steps you ask us to take before one |
| Usage statistics | Screens you view and a few actions (for example “vaccine added”, with the pet’s species, or the Plus offer you bought); a random ID created on your phone, and your technical account ID if you’re signed in to Plus; technical details such as device type, Android version, screen size and language. Never the content of your health records, your pets’ names or your email address | Understanding how people use the app, to improve it | Your consent: the app sends nothing until you’ve accepted |
| Account technical logs | IP address, sign-in sessions | Securing the service and spotting abuse | Legitimate interest |
| Contacting us | Your email address and your messages | Answering your data requests, your refund requests and your questions | Data requests: legal obligation. Refunds: performance of a contract. Other questions: legitimate interest |
The app works without you giving us anything. You only need an email address and a password to create an account, which MémoPatte Plus and its cloud backup need: without them, you keep the full app, for free. We need the purchase data to sell you Plus. Usage statistics are optional: declining them doesn’t change how the app works.
The health information you enter in MémoPatte is about your pets: we don’t process any human health data.
4. Who receives your data
These providers process your data on our behalf, following our instructions:
| Provider | Role | Location | Safeguards |
|---|---|---|---|
| Supabase, Inc. | Hosting the account, the health record backup, photos and technical logs | European Union, Paris (AWS eu-west-3) | Data processing agreement (DPA), including the European Commission’s standard contractual clauses |
| PostHog, Inc. | Usage statistics, if you accept them. PostHog doesn’t keep your IP address | PostHog Cloud EU, European Union | Data processing agreement (DPA), including the European Commission’s standard contractual clauses |
| RevenueCat, Inc. | Showing the offers, checking purchases and the status of your Plus access. Never receives your email address | United States | Data processing agreement (DPA) and the European Commission’s standard contractual clauses |
| Proton AG | Hosting the memopatte@gaelle-briet.fr mailbox (messages with us) | Switzerland | A country the European Commission recognizes as providing adequate protection |
Google Play sells and bills MémoPatte Plus. Google acts as the merchant and is responsible for its own processing, under its own terms and privacy policy. We never receive your payment details.
We host your Plus data and your usage statistics in the European Union. Supabase and PostHog are US companies: their contracts include the European Commission’s standard contractual clauses for any access from outside the EU. RevenueCat processes purchase data in the United States, under the same clauses. Proton is based in Switzerland, a country recognized as providing adequate protection. Our providers may use their own subprocessors, which they list on their websites.
As with any internet connection, our providers receive your IP address to route your requests. PostHog doesn’t keep it. Supabase keeps it in its technical logs, for as long as Supabase sets. We don’t pass any data to advertisers.
5. How long we keep it
- Data on your phone: it’s under your control. Uninstalling the app or clearing its data erases it, but not the exports you saved to Documents › MémoPatte, nor the copy in the Android backup tied to your Google account.
- Plus account, backup and photos: as long as you have Plus access. After 12 months without Plus access, we delete your account, including your email address, your backup and your photos. We email you a month before. If you delete your account, we erase everything right away, except technical logs, which Supabase deletes on its own schedule.
- Purchase token: the length of your Plus access, plus 60 days.
- Usage statistics: 12 months.
- Account technical logs: as long as Supabase sets.
- Messages with us: 1 year after we close your request.
6. Your rights
You have the right to access, correct, erase, restrict, object to and port your data, and to withdraw your consent at any time.
- Export your data: in the app, Settings › My data › “Export my data”, as JSON or CSV, for free.
- Delete your Plus account and all its data: in the app, Settings › Account › “Delete my account”, or by email. The Delete your MémoPatte account page explains it all.
- Turn off usage statistics: in the app, Settings › Privacy.
- For anything else, email memopatte@gaelle-briet.fr. We reply within a month.
- You can also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr), or with the authority in your country.
7. Refunds
- Within 48 hours of your purchase, you can ask Google Play for a refund directly.
- After that, email us at memopatte@gaelle-briet.fr. We refund you if the app has a proven malfunction.
- You manage and cancel your subscription in Google Play. Once you’ve cancelled, your Plus access stays active until the end of the paid period.
8. Security
We encrypt everything exchanged with our servers. Our host encrypts Plus data at rest and keeps it separate: each account can only read and change its own data. We never store passwords in plain text. If a data breach puts you at high risk, we’ll tell you, as Article 34 of the GDPR requires.
9. Minors
MémoPatte is meant for people aged 18 and over. If you think a minor has created an account, email us and we’ll delete it.
10. Android permissions
- Notifications: to show your vaccine and treatment reminders. The app asks when you have your first reminder, never on first launch.
- Photos: MémoPatte uses the Android photo picker and only receives the photo you pick. It can’t access your gallery or your camera.
- Storage, on Android 7 to 10 only: to save an export to your phone’s Documents folder. The app asks the first time you save an export, and never asks on Android 11 and later.
- Without asking you: internet and network status access (Plus account, backup and purchase, usage statistics if you accept them), rescheduling reminders after your phone restarts, keeping the phone awake long enough to show a reminder, and purchases through Google Play.
No location, no contacts, no text messages, no microphone.
11. Changes
This policy may change: the last updated date is at the top of the page. If there’s an important change, we’ll let you know. You’ll find every version in the site’s public history.